GRANDONS TOYOTA SERVICE
Let's get you booked in!
Any questions, give our Service Team a call on 021-4858300
PRE-BOOKING ADVISED
PLEASE NOTE: We highly recommend you book your next service in advance of the due date/mileage to avoid going over the mileage OR time limit resulting in a gap in cover, while also allowing for our booking lead times.
IF YOU COME FOR A SERVICE YOU COULD LEAVE WITH A WARRANTY!
Extra peace of mind with every service with a Toyota Relax Service Activated Warranty
If you choose Toyota to service your vehicle, you’ll get expert technicians, who only use genuine parts.
IS YOUR CAR ELIGIBLE FOR TOYOTA RELAX?
All eligible TOYOTA models coming in for a periodic service automatically receive a Toyota Relax Warranty.
Eligible criteria:
- Applies to both Toyota cars and commercial vehicles
- Your vehicle must be over 2 years old
- The remaining manufacturer’s warranty must be less than 1 year or less than 15,000 km.
- Vehicle must be less than 10 years old and have covered less than 185,000 km
- Vehicle was originally manufactured for supply to a UK or European market.
Then when your next service is due again, if you come back to us a new 12 month Toyota Relax warranty will be activated for your vehicle. You can continue to benefit from Toyota Relax up until the vehicle’s 10th birthday or until it has completed 185,000 kms, if you return to us for your next service. Yes, it's that easy, so sit back and relax knowing we have you covered!
TOYOTA RELAX - Now that's peace of mind
WARRANTY DURATION
With Toyota Relax you gain a new warranty cover limited until your next service is due (“Coverage Period”). In most of Toyota and Lexus of 12-months and 15.000 km (whichever comes first). For Toyota Proace and Proace City Models 12-month and 20,000km (whichever comes first) but it may vary depending on vehicle and motorisation. Details for your vehicle can be obtained in the Service & Warranty Booklet.
It's important to keep to your schedule to get a new warranty and remain covered while it's still eligible.
*Terms, conditions and exclusions apply and are subject to change, see here for more information
Toyota Relax is available until your car is 10 Years old or has 185,000km in Ireland
PLEASE NOTE: We highly recommend you book your next service in advance of the due date/mileage to avoid going over the limit resulting in a gap in cover, while also allowing for our booking lead times.
Extend the Warranty on your Hybrid Battery with a Hybrid Health Check
Did you know A Hybrid Health Check is INCLUDED with every Hybrid Service booked with Grandons? Following a successful Hybrid Health Check, customers will benefit from a further one year’s (or 15,000km whichever comes first) Hybrid Battery Extended Care cover
The Toyota Hybrid Battery Extended Care Programme has been carefully developed to provide you with reassuring protection where in the unlikely event of the Hybrid Battery failing, it will be replaced free of charge.
This can be renewed up to the 15th anniversary of the car's registration, with no limit on total mileage. Hybrid Battery Extended Care is included when you have a Hybrid Service carried out on your vehicle by the Toyota network. Taxi's are only eligible for 5 Hybrid Battery Health Checks.
The Hybrid Health Check is included with every Hybrid Service.
Toyota are the original Hybrid experts and, apart from you, nobody else cares about your car like we do. So when you think Hybrid service, think Toyota. With our help you will love your Hybrid for a long time to come.
Frequently Asked Questions
I bought my car second hand and not from a Toyota dealer, is it still eligible?
Yes, you do not have to previously purchased the vehicle from a Toyota dealer.
What is Toyota Relax?
Toyota Relax is a service-activated warranty.
What is a service activated warranty?
If you get your Toyota serviced by a Toyota Authorized repairer you get a 12-month/15,000km warranty on your vehicle.
What Toyota cars qualify for a Toyota Relax Warranty?
All Commercial and Passenger Toyota vehicles less than 10 years old or under 185,000 kms from the vehicle's first registration that were produced for the European/UK market are eligible. Please refer to the eligibility criteria terms and conditions below.
I have never been for a service with an Approved Toyota Repairer in the past, am I still eligible for Toyota Relax?
Yes, you are always welcome! Whenever you perform a maintenance at an authorised Toyota Dealer, you will benefit from a Toyota Relax warranty until your next service is due. That is a 1-year or 15,000km warranty(whichever comes first) for most Toyota vehicles*. Relax can only be granted if your vehicle is less than 10 years or fewer than 185,000 km from the first registration of your vehicle.
*Please check your vehicle Service and Warranty booklet to discover your vehicle service schedule.
May I get relax warranty if I haven't had the maintenance done with a Toyota repairer in previous years?
Your vehicle will benefit from Toyota Relax, regardless of whether you have had your previous maintenance outside of the Toyota Authorised Network, as long as your vehicle is eligible.
Is my vehicle still eligble for Toyota Relax if I missed my service due date?
Yes, you are always welcome! You will benefit from Toyota Relax until your vehicle reaches 10 years or 185,000km mileage from the vehicle's first registration.
I have relax cover, does this mean that I must visit a Toyota dealer for my next maintenance?
No. We hope to see you again and be able to provide to your vehicle the next maintenance so you can benefit from a new Toyota Relax warranty.
How comprehensive is this warranty?
This is a comprehensive, pan European warranty from Toyota. A full list of coverage can be found in our T&C's
Until my next maintenance is due, do I need to keep visiting my Toyota Dealer?
While still benefiting from Relax, you remain entirely free to have additional services provided by non-authorised Toyota Repairers. The use of a non-authorised Toyota Repairer does not affect the Relax coverage validity unless the defect for which the additional warranty is claimed was the result of work done by a non-Authorised Toyota Repairer. (See Terms and Conditions Section "Exclusions")
I bought my car second hand and not from a Toyota dealer, am I still eligible?
Yes, you do not have to previously purchased the vehicle from a Toyota dealer.
So I can keep my car under warranty for 10 yeasrs or 185,000km whichever comes first?
Yes, if you have your service with a Toyota Authorised repairer, you will receive a new Toyota Relax warranty.
Are commercial vehicles eligible?
Yes, as long as they are less than 10 years old or under 185,000km.
Aftersales Services at Grandons include:
- Free High Speed Wifi - work while you wait
- USB Chargers in our customer lounge to charge your devices
- Selection of Hot Beverages
- While you wait servicing
- Toyota Relax 12 Month/15K Warranty now included as part of your Toyota Service.
- Customer car collection and delivery from home or work place (Subject to location and availability)
- Open from 8am
- Loan car service, subject to availability Loan Car Information
- Routine servicing of all Makes/Models
- Bumper Repairs
- Vehicle Health Checks (VHC) on all Models with a video to your inbox
- Mechanical Repairs
- Replacement of wear and tear parts
- Sales of Toyota Genuine Parts and Accessories
- NCT/DOE Pre Testing
- Body Scratches/Repair
- Small Dents
- Replacement Tyres, Wheel Balancing and Alignment
- Air conditioning servicing and recharging
- Toyota Warranty Repairs
- Routine servicing of all Makes/Models
- Fault Diagnosis
- Toyota Software Upgrade
- Crash Repairs - Toyota Approved Bodyshop Crash Repair Assistance
- Toyota Recall Checks Check if your Toyota is due a recall
- Windscreen Replacement & Calibration as required.
- Toyota Warranty Repairs
- Bumper Calibration Service
- Toyota Dash Cam - Supply & Fit Explore Toyota Dashcam
- Toyota Home Charger for your PHEV or EV, fully compatible with My Toyota App Toyota Home Charger
OUR SERVICE DEPT OPENS AT 8AM
NEW PAY LATER OPTION
We now have a PAY LATER Interest Free payment option to assist with service and maintenance costs.
Pay 1/4 of the total on the day and the balance over 3 consecutive months - no interest - no catch
Ask our Service Team for more information, or enquire on the day, it's immediate approval with no fuss.
For customers not availing of the pay later option we accept cash or card as payment on the day.
Toyota 12V Battery Maintenance
Only doing short trips or having periods of infrequent use with your Toyota. Follow our handy guide to maintain the health of your Toyota 12V Battery Toyota 12v Battery Maintenance Guide
AA ROADSIDE ASSISTANCE
Toyota Relax does not include Roadside Assistance.
For additional peace of mind during any unforeseen circumstances we have partnered with AA Ireland to offer you a Roadside Assistance package which covers you personally in any vehicle. This can be purchased in store, or email service@grandons.ie. This cost of this Assistance Service is €150.00.
*Please check with your own Insurance Company as breakdown assistance could already be included with your policy.
Dealer Principal
Job Title: Dealer Principal
The Team
Aftersales Team at Grandons Toyota Cork
